Friday, November 27, 2009

Shopster Community Launches

Shopster has lauched a new community-powered support system (powered by Get Satisfaction) for Shopster.
If you have a Power Merchant account, click on the 'Community' tab on the top navigation.

Basically, you enter the question you have, and it then presents similar questions and answers. If none of the answers what you are looking for, you can submit it as a new question.

As employees, we've started putting in common questions and answers we've gotten before, to get the ball rolling.

I recently submitted one question "What's the easiest way to receive payments by credit card?" and then posted my answer here.

This week, I also helped one of our Power Merchants import a large number of products using our new datafeed standard.

Our new datafeed standard always Power Merchants not only to import their products easily into the wareouse, but also automatically creates the categories for their store, and sets the price.

One interesting aspect was that the merchant wanted to put pricing information directly in the product descriptions, but that pricing information was specific to the consumer's price in their store. To do this, I added an undocumented additional column called StoreShortDescription, which had their store specific description, while ShortDescription carried the general description for the warehouse.

After importing the data, I then manually set their store descriptions different from the descriptions in the warehouse.